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Support Questions and Contact
The registration process is fully automatic and it runs outside our site through the secure Digital River https servers. The credit card information never leaves those servers and remains fully invisible to any third party (including us). Most orders are processed without any issue daily but the following is what to do if you encounter a problem.
Processing Orders and Security
What should I expect after ordering?
After you submit your order you should receive e-mail with the serial number or download link as soon as the credit card processor verifies your order. (Usually within few minutes after order). Paypal orders may take longer.
I didn’t receive any e-mail
A common problem is a spam filter in the e-mail client or one set by your Internet provider. Please search in your client all your mail folders including trash, junk or spam for SWREG words. In most cases the mail will be there. In very few cases the order simply didn’t go through for a technical reason.
If you have not received an order confirmation email you can check for your order directly: