Copyright © 2021 Mediachance. All rights reserved.
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MEDIACHANCE

Ordering Questions and Contact

The registration process is fully automatic and it runs through the secure MyCommerce Digital River https servers. Please note: By design we (MEDIACHANCE) have NO ACCESS to your payment information as it is used by the payment provider only. We will only see the status of your order and your contact info (such as email and name) Most orders are processed without any issues but the following is what to do if you encounter a problem.

Processing Orders - Your data are always safe!

What should I expect after ordering?

After you submit your order you should receive e-mail with the serial number or download link as soon as the credit card processor verifies your order. (Usually within few minutes after order, but if there is an issue it may take longer). Paypal orders usually take longer as there is more communication between payment processor and paypal.

I didn’t receive any e-mail

An usual problem would be a spam filter in the e-mail client or one set by your Internet provider. Please search in your client all your mail folders including trash, junk or spam. In most cases of missing registration the mail will be there. Another common problem may be entering wrong email-address. In very few cases the order simply didn’t go through for a technical reason. We receive copy of all orders and archive them, so if it was processed we should have it on file.

Lost Registration Code

If you lost your registration code you can request the copy in the contact form. Please specify email and the registration name.

We take your

PrivacySeriously

We will not share any of our customers personal data (including e-mail address) with any third party under any circumstances.

Updates

Updates within the same version are free. We don’t build separate update files, the Trial Version works also as an update.

Common FAQ

Contact form

Please Install and try the software before purchase. All software is delivered online-only in form of registration code that you must enter into the installed version. Some small utilities may be distributed as download full version. We don’t offer shipment of physical media.

Registration Delivery

Copyright © 2021 Mediachance. All rights reserved.
Products
MEDIACHANCE
Get notified about updates and discounts

Ordering Questions and Contact

The registration process is fully automatic and it runs through the secure MyCommerce Digital River https servers. Please note: By design we (MEDIACHANCE) have NO ACCESS to your payment information as it is used by the payment provider only. We will only see the status of your order and your contact info (such as email and name) Most orders are processed without any issues but the following is what to do if you encounter a problem.

Processing Orders - Your data are always safe!

What should I expect after ordering?

After you submit your order you should receive e-mail with the serial number or download link as soon as the credit card processor verifies your order. (Usually within few minutes after order, but if there is an issue it may take longer). Paypal orders usually take longer as there is more communication between payment processor and paypal.

I didn’t receive any e-mail

An usual problem would be a spam filter in the e-mail client or one set by your Internet provider. Please search in your client all your mail folders including trash, junk or spam. In most cases of missing registration the mail will be there. Another common problem may be entering wrong email- address. In very few cases the order simply didn’t go through for a technical reason. We receive copy of all orders and archive them, so if it was processed we should have it on file.

Lost Registration Code

If you lost your registration code you can request the copy in the contact form. Please specify email and the registration name.

We take your

PrivacySeriously

We will not share any of our customers personal data (including e-mail address) with any third party under any circumstances.

Multi-Computer

Use Allowed!

Updates

Updates within the same version are free. We don’t build separate update files, the Trial Version works also as an update.
Please Install and try the software before purchase. All software is delivered online-only in form of registration code that you must enter into the installed version. Some small utilities may be distributed as download full version. We don’t offer shipment of physical media.

Registration

Delivery

Upgrades

Most of our new software would recognize previous full version if installed on the same computer and would offer Upgrade from within the software itself.
Duplicate orders
We can submit request for refund to the payment provider - it is usally processed within 24 hours.