About MediaChance
Products
The registration process is fully automatic and it runs through Fastsprintg (MoR - Merchant of record). They handle all payments
ensuring Payment Card Industry (PCI) compliance and personal data protection..
We (MEDIACHANCE) have by design NO ACCESS to your payment information as it is used by the MoR only.
Most orders are processed without any issues but the following is what to do if you encounter a problem.
Processing Orders
What should I expect after ordering?
After you submit your order you should receive e-mail with the serial number or download link as soon as the credit card
processor verifies your order. (Usually within few minutes after order, but if there is an issue it may take longer).
I didn’t receive any e-mail
An usual problem would be a spam filter in the e-mail client or one set by your Internet provider.
Please search in your client all your mail folders including trash, junk or spam. In most cases of missing registration the mail will
be there.
Another common problem may be entering wrong email-address.
Lost Registration Code
If you lost your registration code you can request the copy in the contact form. Please specify email and the registration name.
Updates within the same version are free.
We don’t build separate update files, the Trial Version works also as an update.
Software update
Click on the button bellow to open the contact form
Old Orders before 2025 - MyCommerce (DigitalRiver)
You may have heard about the DigitalRiver / MyCommerce (payment processor) situation in 2024–2025. The short version is this:
they cut off our access to their system, never paid us, and then filed for bankruptcy, along with taking thousands of other small
software companies down with them.
In addition to effectively working for free (they never forwarded the money that you, our customers, paid for the software), we also
lost access to the registration database and historical sales data. Some backups exist, but not everything could be recovered.
Regardless, at no point your personal data were compromissed. But they are gone for good.
Since the end of 2024 and beginning of 2025 we are using fastspring for all orders on this site and it works well.
Products
Get notified about updates and discounts
Click on the button bellow to open the contact form
The registration process is fully automatic and it runs
through Fastsprintg (MoR - Merchant of record). They
handle all payments ensuring Payment Card Industry
(PCI) compliance and personal data protection..
We (MEDIACHANCE) have by design NO ACCESS to your
payment information as it is used by the MoR only.
Most orders are processed without any issues but the
following is what to do if you encounter a problem.
Processing Orders
What should I expect after ordering?
After you submit your order you should receive e-mail
with the serial number or download link as soon as the
credit card processor verifies your order. (Usually
within few minutes after order, but if there is an issue it
may take longer).
I didn’t receive any e-mail
An usual problem would be a spam filter in the e-mail
client or one set by your Internet provider.
Please search in your client all your mail folders
including trash, junk or spam. In most cases of missing
registration the mail will be there.
Another common problem may be entering wrong
email-address.
Lost Registration Code
If you lost your registration code you can request the copy
in the contact form. Please specify email and the
registration name.
Updates within the same version are free.
We don’t build separate update files, the Trial Version
works also as an update.
Software update
